Privacy Policy

Protecting your privacy is a top priority for 3rdArm, Inc. We are committed to safeguarding your Personal Information and ensuring transparency in how we collect, use, and share it. This Privacy Policy ("Policy") outlines our practices concerning your Personal Information. It applies to all users of 3rdArm's services (or “Village Connect Services”), including unregistered visitors, registered users (referred to as "Residents"), and business users (collectively, "Users," "you," or "your"), as well as all 3rdArm, Inc. services, including our website (including www.villageconnect.life, and any subdomains, the "Website"), web applications, mobile applications, and related services (collectively, the "Services"). Please review this Policy carefully before using our Services. By accessing or using our Services, you consent to the practices described herein. If you have questions or concerns about this Policy, please contact us at info@villageconnect.life.

1. NOTICE

We will request information that personally identifies you (Personal Information) or allows us to contact you when necessary. Typically, this information is collected when you create a "Resident" or "Business" account on the site, request services, or book an appointment with a platform business. We use your Personal Information for the following purposes:

To streamline your site experience by eliminating the need to re-enter information.
To help you quickly find businesses, products, services, deals, and coupons, etc.
To inform you about new features, updates, support-related information, announcements, and other services from 3rdArm, Inc.
To notify you of special offers, monthly news, and activities.
To send order updates, or satisfaction questionnaires.
To communicate billing-related information.

2. INFORMATION USAGE

When you join us, you provide contact information, including your name and email address. For Business, additional business profile information is requested including operational type directory information to help users learn more about your business.When orders are placed, we may ask for your credit card number and billing and/or shipping address. This information is used solely for billing purposes, and we only charge you for the product(s) you order, either as a one-time purchase or part of a recurring monthly plan. While we store billing information for your convenience, we do not reuse this information without your permission.

We may engage third-party companies to provide limited services on our behalf. We share only the information required for them to deliver these services, and they are prohibited from using it for other purposes.

3rdArm, Inc. will disclose your Personal Information, without notice, only when required by law, to comply with legal processes, to protect and defend our rights or property, or in urgent circumstances to safeguard personal safety.

3. CONSENT

You can use a great deal of the Village Connect platform without registering or providing Personal Information. However, registration allows full access to platform modules for your user type (Residents or Businesses). If you choose to register, you can access all relevant platform modules. If you prefer not to receive email communications about 3rdArm, Inc. products, programs, or services, you can unsubscribe by using the "Unsubscribe" button in the most recent email communication.

4. ACCESS

You have the means to ensure that your Personal Information is accurate and current. You may review and update this information at any time under "My User Profile."

5. SECURITY

Our platform has been developed with your security in mind to protect your Personal Information and honor your choices regarding its use. Our solutions take precautions to prevent data loss, unauthorized access, disclosure, alteration, or destruction.

Our e-commerce transactions are provided by Stripe, a third-party company dedicated to ensuring secure online and in-person payment processing and financial solutions. When you place orders or access your personal account, we send the items selected to Stripe and the transaction is completed on the Stripe platform for the added security.

Your Personal Information is never shared outside the company without your permission, except when you engage on the platform. Within the company, data is stored on password-controlled servers with limited access. Your information may be stored and processed in the United States or any other country where 3rdArm, Inc., its subsidiaries, affiliates, or agents are located.

You play a significant role in protecting your information. No one can view or modify your personal information without your username and password. Please do not share this information with others.

6. PUBLIC FORUMS AND USER CONTENT

Village Connect may offer publicly accessible communities and support forums. Please do share personal information in these forums. Any Personal Information you provide in these areas may be read, collected, and used by others who access them. We strongly advise against posting any information you do not want to become publicly available.

While we have security measures in place to protect your Personal Information, we cannot control the actions of other Users or members of the public who may access your User Content. We are not responsible for circumvention of security measures on the platform. You understand and acknowledge that, even after removal by you or us, copies of User Content may remain viewable in cached and archived pages or if third parties have copied or stored such User Content. To protect your privacy, we recommend avoiding the posting of any information you do not want to be public.

7. ENFORCEMENT

If you believe that 3rdArm, Inc. has not adhered to this Policy, please notify us by email at info@villageconnect.life, and we will promptly investigate and address the issue. Please include "Privacy Policy" in the email subject line.